Admins can see analytics, monitor calls and see how everyone is doing. Agents can transfer calls and put customers on hold. The service manages the call queue for you and your agents can start answering inbound calls. It integrates with Salesforce, HubSpot, Zendesk, Slack, Intercom and other popular CRM, support and communication systems.Īircall customers can create local numbers and set up an interactive voice response directory. The startup has been building a cloud-based phone system for call centers, support lines and sales teams. Following today’s funding round, the company has reached unicorn status, which means it has a valuation above $1 billion - this is the 16th French unicorn. ( February 2019)Īrcane Online was first released in August 2016 by Japanese game publisher Gala Inc.Aircall has raised a $120 million Series D round led by Goldman Sachs Asset Management. The game was made available for both Android and iOS platforms. The game received a large update in January 2017, adding a new archer class. The most recent Android update occurred in February 2019. Reception Īrcane Online has received a generally positive reception, garnering reviews from Pocket Gamer, Gamezebo, NewsWatch, and Android Community, among others. Pocket Gamer praised the game for its various fighting and competition modes, large amounts of content, special events, customizable characters, and the large community. They stated that Arcane Online "proves that you don’t need to shell out thousands of pounds on hardware to enjoy massively multiplayer gaming" and "has features bursting from its armoured seams, the game throws you into a vast open world of dark fantasy and magic just waiting to be explored." NewsWatch also stated that "If you’re looking for a new full-blown MMORPG, then check out Arcane Online. ^ a b "Fantasy MMORPG Arcane Online is unleashed on Android and iOS".MMORPGs are defined by their online community and Arcane Online delivers." Īs of March 2019, the game has more than 500,000 downloads on the Google Play Store. ^ "Arcane Online for iPhone/iPad Reviews".
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